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GRIEVANCE REDRESSAL / ESCALATION MATRIX

Details of Designation Contact Person Name Address where the physical address location Contact No. Email-ID Working hours when complainant can call
Customer Care Sujith S S Alumvunchodu, Thankalam, Kothamangalam, Ernakulam, Kerala – 686691, India +91-8828147028 sujith@moneydhan.com 9:30 AM to 6:30 PM (Mon–Fri)
Head of Customer Care Sujith S S Alumvunchodu, Thankalam, Kothamangalam, Ernakulam, Kerala – 686691, India +91-8828147028 sujith@moneydhan.com 9:30 AM to 6:30 PM (Mon–Fri)
Compliance Officer Sujith S S Alumvunchodu, Thankalam, Kothamangalam, Ernakulam, Kerala – 686691, India +91-8828147028 sujith@moneydhan.com 9:30 AM to 6:30 PM (Mon–Fri)
CEO Hardeep Shantaram Korde — +91-8828147028 moneydhancompliance@gmail.com 9:30 AM to 6:30 PM (Mon–Fri)
Principal Officer Hardeep Shantaram Korde — +91-8828147028 moneydhancompliance@gmail.com 9:30 AM to 6:30 PM (Mon–Fri)