Number of Complaints as per SEBI Guidelines
Formats for investors complaints data to be disclosed monthly by IAs on their website/mobile application:
| Sr No | Received from |
Pending at the end of Aug 2026 |
Received | Resolved | Total Pending |
Pending complaints > 3 months |
Average Resolution time^ (in days) |
|---|---|---|---|---|---|---|---|
| 1 | Directly from Investors | 0 | 0 | 0 | 0 | 0 | NA |
| 2 | SEBI (SCORES) | 0 | 0 | 0 | 0 | 0 | NA |
| 3 | Other Sources (if any) | 0 | 0 | 0 | 0 | 0 | NA |
| Grand Total | 0 | 0 | 0 | 0 | 0 | NA | |
Trend of monthly disposal of complaints
| Month | Carried forward from previous month | Received | Resolved* | Pending# |
|---|---|---|---|---|
| Jan, 2025 | 0 | 0 | 0 | 0 |
| Feb, 2025 | 0 | 0 | 0 | 0 |
| Mar, 2025 | 0 | 0 | 0 | 0 |
| Apr, 2025 | 0 | 0 | 0 | 0 |
| May, 2025 | 0 | 0 | 0 | 0 |
| Jun, 2025 | 0 | 0 | 0 | 0 |
| Jul, 2025 | 0 | 0 | 0 | 0 |
| Aug, 2025 | 0 | 0 | 0 | 0 |
| Sep, 2025 | 0 | 0 | 0 | 0 |
| Oct, 2025 | 0 | 0 | 0 | 0 |
| Nov, 2025 | 0 | 0 | 0 | 0 |
| Dec, 2025 | 0 | 0 | 0 | 0 |
| Jan, 2026 | 0 | 0 | 0 | 0 |
| Feb, 2026 | 0 | 0 | 0 | 0 |
| Mar, 2026 | 0 | 0 | 0 | 0 |
| Apr, 2026 | 0 | 0 | 0 | 0 |
| May, 2026 | 0 | 0 | 0 | 0 |
| Jun, 2026 | 0 | 0 | 0 | 0 |
| Jul, 2026 | 0 | 0 | 0 | 0 |
| Aug, 2026 | 0 | 0 | 0 | 0 |
Trend of annual disposal of complaints
| Sr. No. | Year | Carried forward from previous year | Received | Resolved* | Pending# |
|---|---|---|---|---|---|
| 1 | 2021-22 | 0 | 0 | 0 | 0 |
| 2 | 2022-23 | 0 | 0 | 0 | 0 |
| 3 | 2023-24 | 0 | 0 | 0 | 0 |
| 4 | 2024-25 | 0 | 0 | 0 | 0 |
| 4 | 2025-26 | 0 | 0 | 0 | 0 |
*Inclusive of complaints of previous years resolved in the current year.
#Inclusive of complaints pending as on the last day of the year.
| S. No. | Financial Year | Compliance Audit Status | Remarks, if any |
|---|---|---|---|
| 1 | FY 2021-22 | Conducted | None |
| 2 | FY 2022-23 | Conducted | None |
| 3 | FY 2023-24 | Conducted | None |
| 4 | FY 2024-25 | Conducted | None |
| Details of Designation | Contact Person Name | Address where the physical address location | Contact No. | Email-ID | Working hours when complainant can call |
|---|---|---|---|---|---|
| Customer Care | Sujith S S | Alumvunchodu, Thankalam, Kothamangalam, Ernakulam, Kerala – 686691, India | +91-8828147028 | sujith@moneydhan.com | 9:30 AM to 6:30 PM (Mon–Fri) |
| Head of Customer Care | Sujith S S | Alumvunchodu, Thankalam, Kothamangalam, Ernakulam, Kerala – 686691, India | +91-8828147028 | sujith@moneydhan.com | 9:30 AM to 6:30 PM (Mon–Fri) |
| Compliance Officer | Sujith S S | Alumvunchodu, Thankalam, Kothamangalam, Ernakulam, Kerala – 686691, India | +91-8828147028 | sujith@moneydhan.com | 9:30 AM to 6:30 PM (Mon–Fri) |
| CEO | Hardeep Shantaram Korde | — | +91-8828147028 | moneydhancompliance@gmail.com | 9:30 AM to 6:30 PM (Mon–Fri) |
| Principal Officer | Hardeep Shantaram Korde | — | +91-8828147028 | moneydhancompliance@gmail.com | 9:30 AM to 6:30 PM (Mon–Fri) |
